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Product Listing Ad not Showing Up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I seem to be having problems with my product listing ad showing up. I have one working now that gets all the % served but I would like another promo to appear. Can only one work at a time? I even have it set up in another ad group and it still isn't being shown. What could be the problem?

 

Thanks!

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1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Product Listing Ad not Showing Up

Top Contributor
# 6
Top Contributor

Hello. Missed this one, sorry. Yes, if you want different ads, you need different ad groups.

Calin Sandici, AdWords Top Contributor | Find me on: Google+ | Twitter | LinkedIn | myBlog
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

View solution in original post

Re: Product Listing Ad not Showing Up

Top Contributor
# 2
Top Contributor

Hello Mandy,

 

Welcome to the forum Smiley Happy

 

There could be few things which I could think of in your case:

 

You could use the product filters to let Adwords know which particular products you want to show in your PLAs. You can read about product filters more in this article.

 

You might have to consider working on your product feed which you set up inside Google Merchant Center account and have linked with respective campaign.

 

Hope this helps!

Pankaj

Re: Product Listing Ad not Showing Up

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the welcome! Smiley Happy

 

I seem to have everything set up correctly and someone from Google recently helped me to make sure I did. However, I am still only showing one product list ad promotion. Should i set up another campaign?

Re: Product Listing Ad not Showing Up

[ Edited ]
Top Contributor
# 4
Top Contributor

Hello. You can only have one promotion per ad group (actually you can set up more, but only one will show, because ad rotation is not supported in PLA campaigns).

 

More on this here: http://support.google.com/adwords/bin/answer.py?hl=en&answer=2456103

Calin Sandici, AdWords Top Contributor | Find me on: Google+ | Twitter | LinkedIn | myBlog
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Product Listing Ad not Showing Up

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

That's what I thought. Thanks for your help! Smiley Happy

 

So if I set up another ad group within the same campaign, the ad should show?

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Product Listing Ad not Showing Up

Top Contributor
# 6
Top Contributor

Hello. Missed this one, sorry. Yes, if you want different ads, you need different ad groups.

Calin Sandici, AdWords Top Contributor | Find me on: Google+ | Twitter | LinkedIn | myBlog
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Product Listing Ad not Showing Up

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I'm having the same issues with many of my product listing ads not appearing. 

 

Within my merchant center account it doesn't say that I have any data quality errors and my bids are definitely high enough because my Average CPC is well below my bid for my various ad groups. Finally, our price is very competitive (not sure if this is a factor). 

 

Any insight/advice on how to make sure my products show up more regularly in the feed? 

Re: Product Listing Ad not Showing Up

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

One last comment, our daily budget is also definitely high enough (we have never hit our daily budget).