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Phone number does not show on ad

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# 1
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Signature Southwest Properties, 1250 Carnival Ave - Home Office - Los Lunas, NM  87031, 505-264-7941,


Lots of clicks - no calls because phone number doesnt show - why? And let's fix.

2 Expert replyverified_user

Re: Phone number does not show on ad

Top Contributor
# 2
Top Contributor

Hey @Tonya B


You mentioned this is an ad so I'll move this to the AdWords forum for you.


You might want to provide some more details and maybe a screenshot of where you're not seeing the phone number.

Joy Hawkins, Google My Business Top Contributor
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Phone number does not show on ad

Top Contributor
# 3
Top Contributor

Hi Tonya,


If you are referring to an AdWords search ad, Google shows call extensions at their discretion. Usually the higher your ad position, the more likely it will show, so try raising your bid.


Look in the ad extensions part of AdWords to see how many impressions your phone number is getting, and compare it to your ads in general to get the true picture.