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Phone Extension not showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I noticed that sometimes my phone extension not showing up even though the ad appears at the top page position.

I've verified that it has been setup properly and has accrued some clicks (the phone extension only). Is this normal? If so, what factors influence whether it will show the extension or not?

How do we increase the chance to make it showing more regularly along the ads?

Thanks in advance for any info Smiley Happy

1 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Phone Extension not showing

Top Contributor
# 2
Top Contributor
Hi Blackkaviar,

AdWords shows call extensions only when you meet certain criteria.

Check the information under Fix your call extensions

https://support.google.com/adwords/answer/1704420

Hope this helps

Deepak

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Phone Extension not showing

Top Contributor
# 2
Top Contributor
Hi Blackkaviar,

AdWords shows call extensions only when you meet certain criteria.

Check the information under Fix your call extensions

https://support.google.com/adwords/answer/1704420

Hope this helps

Deepak

Re: Phone Extension not showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I have heard from my google rep - that by default your call extension will only display 45% of the time - it can be increased by upping your mobile bids