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PLA Campaign not serving ads anymore

Badged Google Partner
# 1
Badged Google Partner

HI,

 

We have a campaign with PLA that is running for a while (more than 6 months).

 

Suddenly, yesterday we have noticed a drop in clicks and impressions.. Today stats show zero impressions. We didnt make any changes to this campaign.

 

. Can somebody help me with this issue?

 

Thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
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Accepted by topic author Vasile T
September 2015

Re: PLA Campaign not serving ads anymore

Top Contributor
# 2
Top Contributor
Check the feed - it's almost certainly expired..... part through yesterday!

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Vasile T
September 2015

Re: PLA Campaign not serving ads anymore

Top Contributor
# 2
Top Contributor
Check the feed - it's almost certainly expired..... part through yesterday!

Re: PLA Campaign not serving ads anymore

Badged Google Partner
# 3
Badged Google Partner
Dear Steve, thank for your reply.

I have checked the product feed and everything is ok with it.

Today I still have zero impressions Smiley Sad

Re: PLA Campaign not serving ads anymore

Top Contributor
# 4
Top Contributor
Hmmm - I know this is probably also stating the obvious - but check your billing tab....

Re: PLA Campaign not serving ads anymore

Badged Google Partner
# 5
Badged Google Partner
Steve,

We have enough funds in our account, so budget is not a problem.

We have more than 10 campaigns that are running, and everything is ok except the PLA Campaign.

This week we have created a new campaign with Dynamic Search Ads, maybe PLA and DSA campaigns are incompatible? After seeing that we dont get impressions on PLA campaign we have stopped the DSA campaign so it doesnt take impressions from the PLA campaign.

The DSA campaign is paused for 2 days already but we still dont have any impressions on PLA campaign. I am confused now.

Vasile

Re: PLA Campaign not serving ads anymore

Badged Google Partner
# 6
Badged Google Partner
Steve,

It looks like the problems was with the feed. Somebody have deleted it accidentally from the server.

Thanks for your hint.

Vasile

Re: PLA Campaign not serving ads anymore

Top Contributor
# 7
Top Contributor
Happy you got it sorted out!