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New Video ads are somehow deleted

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# 1
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I created a new video today and it says deleted but eligiable. I don't even see it in the list on the left either. Anyone know what is going on?

 

 

 

 

1 Expert replyverified_user

Re: New Video ads are somehow deleted

Top Contributor
# 2
Top Contributor

Hello,

 

It looks to me that you deleted some video campaign where the video ad was placed. And that's why the status in your screenshot first says that campaign deleted but the video ad is eligible.

 

But in any case if the campaign has been deleted, your ad is not going to serve. So if you have created a new campaign, create a new video ad and wait for its approval.

 

Hope that helps!

Pankaj

Re: New Video ads are somehow deleted

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# 3
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I did create a new ad. That was a new ad all new ads are deleted. I tried creating the same ad from scratch 5 times.

Re: New Video ads are somehow deleted

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# 4
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Can someone please help me

Re: New Video ads are somehow deleted

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# 5
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I made a new ad under a new campaign and it's still autotmatically deleted. I even tried a new vidoe this time

Re: New Video ads are somehow deleted

Top Contributor
# 6
Top Contributor

Did you try contacting Adwords support on this unusual issue: 

 

http://support.google.com/adwords/answer/8206?hl=en&hlrm=en