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Never heard back from rep about Gmail Sponsored Promotions (GSP)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We contacted a Google rep about joining the GSP beta. We got as far as being told by the Google rep that we would be sent the NDA and contract to sign. 

 

We only received an NDA however, and then we never received any more communication. This occurred around November 28th, 2014. 

 

We have tried to reach out to the Google rep several times through email and even had Google support try to reach out by email as well. 

 

We are at a loss at how to get into the beta and have not been able to get any affirmatives from Google staff. Our company is looking to spend upwards of $15,000 a month on GSP but we are not able to get started without getting past this first barrier. 

 

Thank you for your suggestions. 

Re: Never heard back from rep about Gmail Sponsored Promotions (GSP)

Community Manager
# 2
Community Manager

Hi Cynthia, 

 

Welcome to the Google AdWords Community. Since you have already signed the required NDA, let me look into the current status. I will send you an email. 

 

Thanks, 

Mini

Re: Never heard back from rep about Gmail Sponsored Promotions (GSP)

Community Manager
# 3
Community Manager
Hi Cynthia,

I confirmed that a specialist already emailed you asking for some specifics. Can you confirm that you received the email and that you are in touch with the specialist?

Thanks,
Mini

Re: Never heard back from rep about Gmail Sponsored Promotions (GSP)

Community Manager
# 4
Community Manager
Hi Cynthia,

Can you please confirm that you received an email to resolve this issue from an AdWords Specialist?

Thanks,
Mini

Re: Never heard back from rep about Gmail Sponsored Promotions (GSP)

J C
Visitor ✭ ✭ ✭
# 5
J C
Visitor ✭ ✭ ✭
Hi Mini,

I want to join GSP Beta. Could you please help me get in touch with any of your rep?