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Migrating Location Extensions: 2 locations, one ADW account, no GMB access

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I manage an Adwords account for a business that has 2 physical locations. I currently have location extensions set up in the shared library in ADW. The client already has a Google My Business profile (not sure if it's separate profiles for each location or both locations managed from one profile), but it's not linked to ADW and I don't have access to it.

 

What's the best way for me to manage the migration of their location extensions to ensure accuracy? Do I need to get log-in access to their GMB profile?

 

Since GMB isn't linked to their ADW account, will anything bad happen if Google automatically creates a new GMB profile as part of this auto-migration?

 

Thanks!!

1 Expert replyverified_user

Migrating Location Extensions: 2 locations, one ADW account, no GMB access

Community Manager
# 2
Community Manager

Hi Zach,

 

Thanks for reaching out to the AdWords Community.

 

We apologize for our delay in responding to your question. If you're still encountering the above mentioned issue, please let us know. We'd be more than happy to look into this right away.

 

Thanks again for your patience, we look forward to hearing back.

 

Best,

Bhargavi