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Location Extension problem

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm having trouble enabling location extensions for my campaigns. I manage the AdWords account, and a client manages the Google My Business account listing. I sent him a request to link the Google My Business Account to AdWords, which he accepted. Now, when I go into AdWords>Ad Extensions and then select "View: Location extensions", his Google My Business Account appears. But when i click "See all locations" underneath it, it gives me a blank list.

 

I'm concerned that the location is not actually linked as I can't see it here. Not sure what to do to make it appear.

 

Thanks!

Location Extension problem

Badged Google Partner
# 2
Badged Google Partner

Does it say 1 location synced?

Tom

Location Extension problem

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi im having a similar issue. It says 1 location synced but when I click "done" i get an error message saying "unable to save location extension"