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I have a question about one of my ads displaying an 800 number.

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# 1
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There is an 800 number on my ad that I did not put there. It does not show up on my adwords text ad, but it shows up on google search engines right beside my ad. How do I get rid of that and where did it come from?

 

Thank you,

Lindsey Sims

Van Gogh Window Fashions

2 Expert replyverified_user

Re: I have a question about one of my ads displaying an 800 number.

Top Contributor
# 2
Top Contributor
Hi Lindsey Sims,

Are you using call extension? Can you please share screenshot of your adcopy?

Thanks
Neha Gupta
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
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Re: I have a question about one of my ads displaying an 800 number.

[ Edited ]
Top Contributor
# 3
Top Contributor

Neha will be right - this is a call extension - the 800 number will be a Google tracking number which, when dialled will trip over to your phone number - but you will be able to track these calls within AdWords to see which keyword/ad combinations led to the calls.