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How do I remove Google Forwarding Phone Number?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Can I still display my actual phone number next to my ad without the Google Forwarding number? 

 

I've only just realised my ad has been running for weeks with the starnge '0330...' number displaying next to it, I want to display my actual phone number or non at all.

1 Expert replyverified_user

Re: How do I remove Google Forwarding Phone Number?

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

In order to use your own business number, you will have to select the option of showing ads on smartphones while creating the Call extensions. But in that case, telephone number will not be displayed on ads targeted for desktops, laptop users.

 

I am not sure why you don't want Google's forwarding number because this number eventually directs the phone call to your business number and you can see the detailed reporting under Dimensions Tab which will not be available if you opt out of forwarding number option.

 

http://support.google.com/adwords/bin/answer.py?hl=en&ctx=tltp&answer=2453991 

 

Hope that helps!

Pankaj

Re: How do I remove Google Forwarding Phone Number?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I had a Google "Specialist" add this stupid call forwarding number and it sucks. I have an 888 number on my ad instead of a local area code.

I need to get this removed immediately and you guys keep giving me the runaround about removing it