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Help to Troubleshoot This Ads...

[ Edited ]
Explorer ✭ ✭ ✭
# 1
Explorer ✭ ✭ ✭

HI, Below is details

 

Campaign Setting

Targeted locations:

  • Hawaii, United States (state)
Target  
Exclude  People in, searching for, or viewing pages about my excluded location
 
 
Keyword : va home loan eligibility
 
Problem showing Ads:
Reason ( speed bubble): 
 

The location terms in this keyword can affect where your ads show. Location: Virginia, United States What can I do?
Showing ads right now? No
Your ads are set to show only to users in the locations you've chosen. 
Your ads are set to show only to users in the locations you've chosen.

 

===============================

 

Am I doing any mistake. I think I am targeting to Hawaii but adwords consider VA for virginia and not veteran affair .

 

Please provide your valuable solution.

 

Thanks

Anil

1 Expert replyverified_user

Re: Help to Troubleshoot This Ads...

Top Contributor
# 2
Top Contributor

Hi Anil,

 

Another person on this forum had a similar problem, that one concerning dc to dc converters. It did get straightened out, but I'm really not sure how it got fixed. I escalated the post and she contacted AdWords support. The support person told her there was no such problem, but suddenly it stopped showing that message.

 

When I did a live search for the same term with my location set to within her target, the SERP had a full compliment of ads including hers. Doing a live search for your own keywords is not recommended, but in some cases that is your only option. The speech bubble appears to give a false false in this case, telling you your ad doesn't show for the keyword when it actually is eligible.

 

I'll escalate this post as well. Maybe they're taking one exception at a time approach to solving this.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: Help to Troubleshoot This Ads...

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Thanks Pete for your response.

 

I use preview tool and speech bubble to check ads andgot the same reason -The location terms in this keyword can affect where your ads show. Location: Virginia, United States 

 

I can not do live search for that location as I am in different country.

 

I Found this interesting thing about this issue

 

The problem is only for Keywords which start with VA

 

Like, these keywords are considering VA as virginia

Va loan

va home loan

etc

 

and these keywords are running without considering Va as virginia

 

Lona va

home va loan 

etc

 

 

 

Any suggestion or do I contact adwords team for further assistance?

 

Thanks

Anil