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Google Forwarding Number

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hello,

 

I'm using call extensions since the last 3 days with Google Forwarding Number in FRANCE country. Google Forwarding Number is properly appearing on the ads but the problem is when i dialed the same number i can hear the tune properly but no one was actually picking up the call. When i contacted my France team they told they didn't get the ring only and then they tried the same thing using the same number from the ads and starts calling and then the same story repeats. They can hear the tune but actually the business phone was not ringing physically. I don't know where Google is routing his Google Forwarding Number. I need to know is GFN available in France because somewhere i read it is available and somewhere only i can see the US, UK and Germany country. 

 

Regards,

Shazen

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Marked as Best Answer.
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Accepted by topic author Shazen
September 2015

Re: Google Forwarding Number

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello,

 

You are right, curently the forwarding number is available only in the  U.S., U.K., and Germany as described here:

 

https://support.google.com/adwords/answer/2382961?hl=en

 

Here is also the info page about call extensions :

 

https://support.google.com/adwords/answer/3207165?hl=en&rd=1

 

 

Perhaps you have been using call forwarding from another 3rd party service.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Shazen
September 2015

Re: Google Forwarding Number

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello,

 

You are right, curently the forwarding number is available only in the  U.S., U.K., and Germany as described here:

 

https://support.google.com/adwords/answer/2382961?hl=en

 

Here is also the info page about call extensions :

 

https://support.google.com/adwords/answer/3207165?hl=en&rd=1

 

 

Perhaps you have been using call forwarding from another 3rd party service.

Re: Google Forwarding Number

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Thanks Adrian Smiley Happy

Re: Google Forwarding Number

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hello,

Google forwarding numbers are available in the U.S., U.K., France, Germany, Spain, and Australia. You can certainly see France in this list that Google has given on below link.

https://support.google.com/adwords/answer/2382961?hl=en

Shazen, you might have some other issues.