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Google Ad word account hacked

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Google ad words account has been hacked and is bidding on irrelevant terms. Multiple keywords are added under new campaign but still the URL given is the same. They are still using our URL. How can we prevent such incidences?

 

And the change history says its done from my account

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Roshni G
September 2015

Re: Google Ad word account hacked

Top Contributor
# 2
Top Contributor

Hello,

 

In case you still have the access to your account, you can change the password and take control of your account in your way.

 

Otherwise, you can use this troubleshooter and let AdWords know about this issue by authenticating process: https://support.google.com/adwords/troubleshooter/2364595?hl=en

 

Pankaj

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Roshni G
September 2015

Re: Google Ad word account hacked

Top Contributor
# 2
Top Contributor

Hello,

 

In case you still have the access to your account, you can change the password and take control of your account in your way.

 

Otherwise, you can use this troubleshooter and let AdWords know about this issue by authenticating process: https://support.google.com/adwords/troubleshooter/2364595?hl=en

 

Pankaj

Re: Google Ad word account hacked

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Pankaj,

Thanks for your response. How can we prevent such things? Does changing password prevent hackers to further access my account?

Regards
Roshni Nair