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Enable campaign

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# 1
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My adword campaign is paused and I can not enbale it. I have credit in my account. It is not allowing me to change anything and the message " The campaign and its contents cannot be modified"

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Enable campaign

Google Employee
# 4
Google Employee

Hi Arifhasan,

 

Thanks for posting. You may have set up an AdWords Express campaign. When you create your AdWords Express account, you will find an AdWords Express campaign in your AdWords account titled “AWX_XXXX”. 

 

In order to edit this campaign you need to log into the AdWords Express account directly, via this link.

 

This article provides some useful information about using AdWords Express and AdWords and what they both mean. 

 

I hope this helps!

Rachel

View solution in original post

Re: Enable campaign

Google Employee
# 2
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: Enable campaign

Google Employee
# 3
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous
Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Enable campaign

Google Employee
# 4
Google Employee

Hi Arifhasan,

 

Thanks for posting. You may have set up an AdWords Express campaign. When you create your AdWords Express account, you will find an AdWords Express campaign in your AdWords account titled “AWX_XXXX”. 

 

In order to edit this campaign you need to log into the AdWords Express account directly, via this link.

 

This article provides some useful information about using AdWords Express and AdWords and what they both mean. 

 

I hope this helps!

Rachel