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Dynamic remarketing - "dynx_itemid" should match item identifiers in your feed error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I would really appreciate your help in figuring out this issues. I created a dynamic remarketing campaign using the AdWords tags, it is now recognised, however, I ran into an issue that seems like I am unable to fix.

The tags are on this page http://www.ravissante.ro/

 

When I check the tag assistant in the product page I can see the details I am passing to GTM:

 

dynx_itemid  98

dynx_pagetype  'productPage'

dynx_itemid  499

 

In the product feed, I have the product with ID 98, price 499 RON and URLs.

 

In the audience - tag details I get this error: 

 

Values for "dynx_itemid" should match item identifiers in your feed.
The value of the "dynx_itemid" parameter being passed to the remarketing tag is incorrect. Your tag's "dynx_itemid" value needs to match either the "id" or "item_group_id" of the product in the connected feed. Learn more
 
Can you, please, advise me what to change?
 
Thanks,
Laura

 

Re: Dynamic remarketing - "dynx_itemid" should match item identifiers in your feed error

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi Laura,

 

There can be multiple reasons for this error. You need to first check the feed format. Feed parameters names should also match.

Also check if the correct feed is linked to your Campaign.