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Displayed Customer Match List Size differs from csv file

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear all,

 

I've uplaoded a csv file with about 1500 email addresses -> ALL with @gmail / @googlemail.

Directly after uploading the list, adwords confirmed that all the adresses are in the correct format.

And 24 hours, after processing, my list size shrinks to a list with 500 to 600 available contacts.

 

Why does this happen?

And the other thing is: I intended to use this 1.500 address for a video campaign. Would it be also possible to use these 500 contacts or do I need the limit of 1000 addresses to be able to use this customer match remarketing list?

 

I'm confused and hope, taht you can hepl me!

 

Thanks a lot,

Astrid

1 Expert replyverified_user

Displayed Customer Match List Size differs from csv file

Community Manager
# 2
Community Manager

Hi Astrid,

 

Do you still need help with this?

 

Cassie

Displayed Customer Match List Size differs from csv file

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Cassie,

thanks for asking, but I found out that this comes from the fact that they are not signed in at any Google product, correct?

Astrid