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Display Planner Inventory details option missing Topic data

[ Edited ]
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# 1
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For several months I have been using the 'Get Inventory details for your targeting' option in Display Planner to get Topic details for a placement list e.g. I will paste in a list of 200-300 placements & Display Planner will return data on those specific sites, including which Topic(s) each individual placement is deemed to be classifed as.

 

Out of the blue, this Topic information is now NO LONGER INCLUDED in these 'Get Inventory details for your target' reports from Display Planner!

 

I spoke with a Googler about this today who was a bit unclear but implied that this functionality had been 'withdrawn' from Display Planner without any explanation. This makes no sense?!?

 

Has anyone else experienced this problem?

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Paul F
June 2016

Re: Display Planner Inventory details option missing Topic data

Community Manager
# 4
Community Manager
Hi Paul,

I've reported this to our product team. It looks like it was not a known issue before, but it is now!

Thanks for bringing this to our attention. The team is working on a fix. We don't have an estimated timeline for a fix, but I will update you here once we do.

Cassie

View solution in original post

Re: Display Planner Inventory details option missing Topic data

Community Manager
# 2
Community Manager
Hi Paul,

Thanks for posting to the Community. I'm going to check with our product team to find out more; I'll post back here when I have an answer!

Cassie

Re: Display Planner Inventory details option missing Topic data

[ Edited ]
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# 3
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Thanks Cassie!

This sounds like a straightforward bug in the Display Planner, but the Googler I explained this to seemed unable to get the back-office to acknowledge this.

 

Topic data is still be shown in Display Planner's 'Find top placements by location' option.

Marked as Best Answer.
Solution
Accepted by topic author Paul F
June 2016

Re: Display Planner Inventory details option missing Topic data

Community Manager
# 4
Community Manager
Hi Paul,

I've reported this to our product team. It looks like it was not a known issue before, but it is now!

Thanks for bringing this to our attention. The team is working on a fix. We don't have an estimated timeline for a fix, but I will update you here once we do.

Cassie

Re: Display Planner Inventory details option missing Topic data

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# 5
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Great! Many thanks for escalating this, it's good to hear there's a solution on the way.

Please keep me posted.

Re: Display Planner Inventory details option missing Topic data

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# 6
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The problem is fixed!

Many thanks Cassie Smiley Happy

Re: Display Planner Inventory details option missing Topic data

Community Manager
# 7
Community Manager
Thanks for updating! The product folks just let me know they fixed the issue, so I'm glad to hear everything is back to working the way it should.

Thanks again for flagging this with us, Paul!