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Discrepancy: +1's on ads vs the actual number on my Google Plus page

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

Hello,

 

I've added Social Extensions to an Adwords campaign for some time now. There is a big discrepancy between the number of +1's showed on my ads and the actual number on my Google Plus page (as a matter of fact, is about 3% of said number). The number that's showed is the same for any of us no matter if we're signed on to Google Plus or not, etc.

 

Can somebody please help?

Regards,

Diego.

1 Expert replyverified_user

Re: Discrepancy: +1's on ads vs the actual number on my Google Plus pa

Google Employee
# 2
Google Employee

Hi Diego, 

 

I've asked our team to take a look into this for you to see if they can find why this is. You should hopefully hear back from them in the coming days. 

 

A. 

Re: Discrepancy: +1's on ads vs the actual number on my Google Plus pa

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

Hi Alys,

 

Thanks a lot for your help. I'll wait for their response.

 

Regards,
Diego.