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Deleted campaign still visible on AdWords editor.

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# 1
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On AdWords Editor for Mac, I deleted a campaign but it's visible (as deleted). My settings are set to hide deleted/ended campaigns, ad groups and ads. How can I hide the deleted campaigns?

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Conf
September 2015

Re: Deleted campaign still visible on AdWords editor.

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# 5
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I performed a "Get full account" function and that fixed it, however, I don't think this should be a problem...

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Re: Deleted campaign still visible on AdWords editor.

Google Employee
# 2
Google Employee

My guess is, you have some unposted edits or proposals under that campaign. Editor won't hide it as long as you have those (otherwise, you wouldn't be able to act on them).

Re: Deleted campaign still visible on AdWords editor.

Visitor ✭ ✭ ✭
# 3
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None of that...

Re: Deleted campaign still visible on AdWords editor.

Google Employee
# 4
Google Employee

Show a screenshot of the campaign being shown, and a screenshot of your Preferences dialog.

Marked as Best Answer.
Solution
Accepted by topic author Conf
September 2015

Re: Deleted campaign still visible on AdWords editor.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I performed a "Get full account" function and that fixed it, however, I don't think this should be a problem...

Re: Deleted campaign still visible on AdWords editor.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I had exactly the same problem i.e. deleted campaigns were still showing in google adwords editor even though 'preferences' was set up to hide deleted campaigns. It was driving me nuts! I did as you did i.e. "get full account" and that sorted it finally! Thanks.

Re: Deleted campaign still visible on AdWords editor.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
how do you perform a get full account?

Re: Deleted campaign still visible on AdWords editor.

Google Employee
# 8
Google Employee
"Get full account" is a choice under Account menu.

Re: Deleted campaign still visible on AdWords editor.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
i cancelled account and its still there, can you list the steps please if you get a second to how i do it?

Re: Deleted campaign still visible on AdWords editor.

Google Employee
# 10
Google Employee
It seems you are having a different problem than the one being discussed in this thread. At issue in this thread is a specific problem with certain older versions of an application called AdWords Editor. Are you using AdWords Editor?