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Customer Match - link to CRM

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Can we integrate individual interactions from Customer Match audience back to our CRM database?

As an example, if a customer from 'Customer Match' list clicks on the ad and buys the product, can we add this behaviour to our CRM database?

 

Thanks,

Elisa

Customer Match - link to CRM

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi

I am not sure I understand your question, I am guessing purchase of product will be a logged in experience or you will either way have customer mailID available on purchase. So what do you want to match it against?

 

 

Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog