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Custom Conversions Query

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I'm having an issue with conversions. We want to discriminate sales/conversions between new and returning customers. We've created the tags on Google Tag Manager and our different kind of sales should more or less add up to New + Repeat.

 

On the conversion console on our MCC, things look correctly set up and tracking:

https://i.imgur.com/Yuopz6u.jpg

 

However, we can't get the reports to populate to respective campaigns. We've tried creating custom columns and we've tried segmenting by conversion name, but neither option is giving us any data:

https://i.imgur.com/FadXj8P.jpg

 

Anyone had that issue before?

 

Thanks!

 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Leonardo W
July

Custom Conversions Query

Rising Star
# 2
Rising Star

Hi Leonardo,

 

The conversions in question aren't being count as conversions - see the "Include in Conversions" column of your first screenshot.

 

Either change the settings of the conversions, or look at at All Conv. column instead. 

 

Custom Conversions Query

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks, that worked!