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Conflicitng Ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We recently lowered our bid on our highest performing ad to try to cut cost.  The thought was that since it was  our own brand ad that whomever was searching for our site would click on our ad no matter if it was in the first, second, third, etc position, or click on our organic link and we could save money on that bid.  Unfortunately it back fired and Google stopped showing that ad period and showed another ad in another campaign.  My question is that we have hundreds of ads running right now is there anyway to know where the competing ad is coming from?  We need to know which ad took over so that we can add negative keywords or lower the bid on that ad so this doesn't happen again, but we are finding it difficult to know where the ad is.  Google has just told us that there is a competing ad.  

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Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Conflicitng Ads

Top Contributor Alumni
# 2
Top Contributor Alumni

Use the ad preview tool to see which ad will show for a given query.  Also, you might have to use negative keywords to block eligible ads from showing.  You can also try using more restrictive match types, such as exact matches.

View solution in original post

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Conflicitng Ads

Top Contributor Alumni
# 2
Top Contributor Alumni

Use the ad preview tool to see which ad will show for a given query.  Also, you might have to use negative keywords to block eligible ads from showing.  You can also try using more restrictive match types, such as exact matches.

Re: Conflicitng Ads

Top Contributor Alumni
# 3
Top Contributor Alumni