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Charges for Ads not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How do I stop you charging me for ads I don't want I stopped my google/adword account but I have been charged for service. What do I do to stop this as it has happened before?

Re: Charges for Ads not running

Sq
Explorer ✭ ☆ ☆
# 2
Sq
Explorer ✭ ☆ ☆

Hello,

 

Make sure you have paused everything at the campaign level:

 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2404259

 

Then check your billing to make sure the charges were for Google, step by step for receipt on link below:

 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=1723045

 

If all of this fails and you want to cancel your account, follow instructions below:

 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2424604

 

Any more problems - let us know