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Can not access keyword planner

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

After open this link I'm getting following 


google keyword planner.png

I think google keyword planner not working proper, so many people facing the same issue. 

1 Expert replyverified_user

Re: Can not access keyword planner

[ Edited ]
Top Contributor
# 2
Top Contributor

both an active campaign (paused or running) with a budget and
proper, valid, billing information are now required to use the
keyword-planner -- the cost of a running campaign is per-click.


for example, simply create a minimum advertising campaign,

set the budget and initial auction-bid to a very small amount

and then, immediately, pause the campaign.


(a) if the account has been fully created and the entire
sign-up flow has been completed, including billing details
and a campaign then, the tools-tab should appear atop the
main menu-bar, aside home, campaigns, and opportunities --
keyword-planner will then be under the tools-tab:


note that if a manager-account (my-client-center) is being used then,
a client-account must be created (linked) and selected first, before
the tools-tab will appear -- these are account/campaign specific tools.


importantly: to not be charged, be absolutely certain that all campaigns
are paused; otherwise, the advertising-clicks will be continually charged --
no matter how well or poorly designed the advertising campaigns may be.


also importantly, most keyword-planner features require an ad campaign
with a budget to help calculate accurate and appropriate information.


exact steps on how to pause (suspend) or remove a campaign are currently here:


(b) however, if an account has been fully created and the entire sign-up-flow
has been completed, including a (paused) campaign and proper billing details,
but the keyword-planner still cannot be accessed or an issue still exists then,
a support-specialist may be contacted directly --


(c) otherwise, keyword-planner is mainly to help improve paid advertising,
existing ad-campaign research -- not for general or aggressive search-term,
search-ranking, search-engine-optimization, or any related analysis.


note that ad-campaign budgets, ad-auction bids, the type of product or service
advertised, customer behavior, overall account performance over time, clicks,
competitor bids, match-types, quality-scores, targeting, advertising spend
in relation to google's recommended ranges, spend on advertising over time,
how the tool is used, usage frequency, actual past or expected trends, and
many other advertising related actions, may statistically skew, or temporarily
inhibit, actionable keyword-planner results.


keyword-planner offers the following features for paid-advertising research:
- search for keyword/ad-group ideas for use in a paid advertising-campaign;
- help select competitive bids and budgets to use with a paid ad-campaign;
- forecast keyword performance with respect to a budget/paid ad-campaign;


(d) otherwise, google-trends is available for generic, cursory pre-campaign,
prolonged, search-term, search-engine-optimization, or related analysis and
currently requires no billing details, no budget, no ads, and no account
information whatsoever:


see also


Marked as Best Answer.
Accepted by topic author P Jayan S
October 2016

Can not access keyword planner

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆



Try clearing your cookies and your cache and see if that resolves the issue. If not, it's probably because Google requires you to have an AdWords Account to access the tool with some basic information.


Even though, you are signed in to your Google AdWords account, in order to use Keyword Planner Tool, you need to fill in the following details at-least,


1. Choose your email 
2. Country
3. Time Zone
4. Currency


Once you have filled it, you will have access to Keyword Planner Tool. For additional reference, I have attached a screenshot here.



 Once you submitted above information, a welcome screen will be there. Next to Google AdWords Logo, all most at the last of the menu, you can find "Tools", and select "Keyword Planner" there. Hope this will help!