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Can I use trustpilot for review extension?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi I would like a review extension to my campaign.

I was wondering if reviews from customers indicated in my trust pilot should be under the policies or not.

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Eleonora p
September 2015

Re: Can I use trustpilot for review extension?

[ Edited ]
Top Contributor
# 4
Top Contributor


generally, the review-extensions policies require an independent source
that focuses on the business as a whole and highlights something unique
about the business; not reviews by individual customers and not reviews
for any particular product or service.

for example, a local magazine article that writes about how a local bakery won
a prestigious yearly award for the best new bakery or a national newspaper that
writes about how a business publishes a monthly selling-guide that has helped
local farmers supply fresh fruit to local bakeries.

 

the local magazine and national newspaper would need

to give permission to quote excerpts from the articles --

the issue of copyright is usually involved.

most reviews-sites do not meet the review-extension policy criteria.

see also
https://support.google.com/adwordspolicy/topic/1308145

View solution in original post

Re: Can I use trustpilot for review extension?

Top Contributor
# 2
Top Contributor

Hi there;
I think that this is allowed as long as TrustPilot allows you to quote  reviews on other websites.
Read more:

Highlight third-party reviews in your ads



Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Can I use trustpilot for review extension?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,
Unfortunately Trustpilot reviews are not allowed for extension reviews. Smiley Sad

Marked as Best Answer.
Solution
Accepted by topic author Eleonora p
September 2015

Re: Can I use trustpilot for review extension?

[ Edited ]
Top Contributor
# 4
Top Contributor


generally, the review-extensions policies require an independent source
that focuses on the business as a whole and highlights something unique
about the business; not reviews by individual customers and not reviews
for any particular product or service.

for example, a local magazine article that writes about how a local bakery won
a prestigious yearly award for the best new bakery or a national newspaper that
writes about how a business publishes a monthly selling-guide that has helped
local farmers supply fresh fruit to local bakeries.

 

the local magazine and national newspaper would need

to give permission to quote excerpts from the articles --

the issue of copyright is usually involved.

most reviews-sites do not meet the review-extension policy criteria.

see also
https://support.google.com/adwordspolicy/topic/1308145

Re: Can I use trustpilot for review extension?

Top Contributor
# 5
Top Contributor

I have a client with  reviews from shopper approved with no issue... Indeed, those reviews are general  about the nature of the  quality of the service and not on specific products.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Can I use trustpilot for review extension?

[ Edited ]
Top Contributor
# 6
Top Contributor


the accommodation there is likely twofold:
(1) the overall, general, nature of the information;
(2) the site awards some status -- e.g. trust seals
or certificates -- not simply user ratings and not
simply an aggregation of those ratings.

otherwise, the individual customer reviews would not
be allowed, regardless of the content's general nature --

i.e. individual reviews must be coupled with some form

of an independent accolade, such as a seal or award.

Re: Can I use trustpilot for review extension?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
But so do they are reviews from customers?

Re: Can I use trustpilot for review extension?

Top Contributor
# 8
Top Contributor
I will check on that.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’