AdWords
2.2K members online now
2.2K members online now
Dive into advanced features like Remarketing, Flexible Bid Strategies, AdWords Editor, and AdWords Scripts
Guide Me
star_border
Reply

Call extensions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My  Call extensions were showing  in my ads text for both mobile and desktop. They have now disappearred. Anyone know of any reason why this might have happened? I have recently upgraded my campaigns to "enhanced" but the ads were showing the call extensions after i had upgraded the campaigns.

 

Thanks

 

Sean

Re: Call extensions

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager

Hi NationwideSean,

 

I've checked with the AdWords Support team and they confirm that your call extension are showing. Enhanced campaigns have the option to use upgraded call extensions. If you see the same issue please take a screenshot and share it here on the Community or call the support team directly

 

Thanks,

 

Zee
G+

Re: Call extensions

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Zee thanks for the info, support have also confirmed this. Just that when i search from desktop PC at work the ads never show the phone number. is there a possible reson for this?