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Call extension shows up a link "map of toronto" instead of showing my phone no.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

This is Arie. I have a problem with my campaign's call extension option, I am a bit confuse about this. I am using two extension for the same campaign (call and location). Now, I dont understand why does my ad not show up the phone number all the time even if this is among first three position.

Instead of showing my phone number it shows up an expendable link "Show map of Toronto".

Is this because I am using both kind of extension in the same campaign or something else.

 

Please help.

 

Thanks Smiley Happy

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Call extension shows up a link "map of toronto" instead of showing my phone no.

Top Contributor
# 2
Top Contributor

It sounds like you are describing a location extension.  That would be setup under the Ad Extensions tab > Location extension from the dropdown. 

 

The call extension number would normally appear next to the title (in the top positions) or between lines 1 and 2 on the side ads.



Kim Clink, AdWords Top Contributor | Community Profile | Twitter | Clink Digital Marketing
Did you find any helpful responses or answers to your query? If yes, please mark it as the 'Best Answer.'

View solution in original post

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Call extension shows up a link "map of toronto" instead of showing my phone no.

Top Contributor
# 2
Top Contributor

It sounds like you are describing a location extension.  That would be setup under the Ad Extensions tab > Location extension from the dropdown. 

 

The call extension number would normally appear next to the title (in the top positions) or between lines 1 and 2 on the side ads.



Kim Clink, AdWords Top Contributor | Community Profile | Twitter | Clink Digital Marketing
Did you find any helpful responses or answers to your query? If yes, please mark it as the 'Best Answer.'