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Call Extentions

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hello,

 

I am targeting Kuwait & Bahrain but my company is in UAE so my call extension shows : 050..... I want to be shown with the country code +971 50.....

 

How can I fix it ??

 

Thanks.

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Call Extentions

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi Zined,

You have to use domestic phone numbers only. For example you can't target Bahrain and use UAE phone number, you have to use a Bahrain domestic number.

Check the call extension policies here:
https://support.google.com/adwordspolicy/answer/1054212?hl=en

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Zineb K
September 2015

Re: Call Extentions

Participant ✭ ✭ ✭
# 7
Participant ✭ ✭ ✭

Hi Zined

 

 

Just want to add a small info here, if a customer outside your country sees your ad then ads display the country code as well.

 

Please look at the snapshot below. I am searching from India and the ad with the US contact number is coming with +1(US Country code).img1.JPG

 

So, if your targeting location is Kuwait & Bahrain and your are using the phone number of UAE, then the user in Kuwait & Bahrain will see the country code of UAE as well along with your phone number.

 

Try searching for your ads with a proxy server website like hidemyass.com.

 

Hope this helps!

 

Abhishek

View solution in original post

Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Call Extentions

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi Zined,

You have to use domestic phone numbers only. For example you can't target Bahrain and use UAE phone number, you have to use a Bahrain domestic number.

Check the call extension policies here:
https://support.google.com/adwordspolicy/answer/1054212?hl=en

Re: Call Extentions

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Thank u ^^

Re: Call Extentions

Rising Star
# 4
Rising Star
Agree with Ahmed on this. *Thumbs Up*
Cheers,
Shashank Singh, AdWords Rising Star |
Did you find any helpful responses or answers to your query? If yes, please hit "Like" or "Accept as Solution"

Re: Call Extentions

Collaborator ✭ ☆ ☆
# 5
Collaborator ✭ ☆ ☆
My pleasure Zined and Thanks Shashank Smiley Happy

Re: Call Extentions

Badged Google Partner
# 6
Badged Google Partner
Are you using call forwarding numbers and call tracking, or standard call extensions?
Tom

Marked as Best Answer.
Solution
Accepted by topic author Zineb K
September 2015

Re: Call Extentions

Participant ✭ ✭ ✭
# 7
Participant ✭ ✭ ✭

Hi Zined

 

 

Just want to add a small info here, if a customer outside your country sees your ad then ads display the country code as well.

 

Please look at the snapshot below. I am searching from India and the ad with the US contact number is coming with +1(US Country code).img1.JPG

 

So, if your targeting location is Kuwait & Bahrain and your are using the phone number of UAE, then the user in Kuwait & Bahrain will see the country code of UAE as well along with your phone number.

 

Try searching for your ads with a proxy server website like hidemyass.com.

 

Hope this helps!

 

Abhishek

Re: Call Extentions

Follower ✭ ☆ ☆
# 8
Follower ✭ ☆ ☆
AWESOME Abhishek.

Thanks.