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All Ads suddenly stopped: Warning from Google....

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# 1
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Some comment with "malware" on my site.

 

we sell kitchens.

was fine for years.

all of a sudden all ads got blocked and the URL is being tagged as "malware".

 

why all of a sudden and what can i do?

i remember having called google once a while ago. whats their number?

 

 

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Marked as Best Answer.
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Accepted by topic author floshkit
September 2015

Re: All Ads suddenly stopped: Warning from Google....

Follower ✭ ✭ ☆
# 3
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No.

Googles mistake.

 

Nothing changed on our website.

 

Complained about it to support.

 

24 hours later all ads where back up.

 

no comment from google, no explanation, no "excuse the mistake,..." (24 hours without ads is a lot of people we missed).

 

So no malware on our site and still got shot down for 24 hours.

 

how to prevent it?
i would like to know but google doesnt feel the need to respond in any way, shape or form.

 

Love the opportunities AdWords provides me with, but a slight bit disappointed in the handling of this situation.

View solution in original post

Re: All Ads suddenly stopped: Warning from Google....

Top Contributor
# 2
Top Contributor

Hello,

 

Google might have detected some malware activity on your website and have suspended your website till the malware is removed from the infected pages.

 

I would suggest you to clean the website and make it malware free and then ask Google for the reconsideration of your website. Once they detect that malware is gone, your ads should start automatically.

 

http://support.google.com/adwords/answer/1704383

 

List of Adwords support phone numbers is here: http://support.google.com/adwords/answer/1385067

 

Pankaj

Marked as Best Answer.
Solution
Accepted by topic author floshkit
September 2015

Re: All Ads suddenly stopped: Warning from Google....

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

No.

Googles mistake.

 

Nothing changed on our website.

 

Complained about it to support.

 

24 hours later all ads where back up.

 

no comment from google, no explanation, no "excuse the mistake,..." (24 hours without ads is a lot of people we missed).

 

So no malware on our site and still got shot down for 24 hours.

 

how to prevent it?
i would like to know but google doesnt feel the need to respond in any way, shape or form.

 

Love the opportunities AdWords provides me with, but a slight bit disappointed in the handling of this situation.