AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
5.1K members online now
5.1K members online now
Dive into advanced features like Remarketing, Flexible Bid Strategies, AdWords Editor, and AdWords Scripts
Guide Me
star_border
Reply

Adwords for google places not working normally

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a google places page for my business with reviews on it. When i ran the adwords express for my google places page then my add appeared with stars and ratings underneath it, together with my places address and more. It was nice.

 

However, I've since stopped using adwords express and use regular adwords so that i can optimize my campaign more which is a must. My landing page is still exactly the same, but i no longer get the address or stars by my ad.

 

I've tried the whole "extensions" thing but it doesn't work the same way as adwords express. Is there any way to get my stars and other adwords express elements back into my ad?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Natasha (Visitor ✭ ✭ ✭)
September 2015

Re: Adwords for google places not working normally

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hey mikeads66,

 

Unfortunately AdWords did away with their star rating system. Ratings have since been migrated to Zagats 1-3 scale. I do not beleive you can incorporate these into your ad, however these can appear with your organic Google Places listing in the search results.

 

I'm not sure what you are promoting, but if it is a product, then your text ad can have seller reviews & ratings (these are stars) appear. Certain criteria must be met in order for these to show:

 

  • Your campaign must be opted in to Google search.
  • The customer must be searching on Google.com, Google.co.uk, Google.de, Google.fr, or Google.nl.
  • You must be an advertiser that provides customers with paid goods or services, or one that enables the buying or selling of products or services by way of a marketplace.
  • Your business must have at least 30 unique reviews and a rating of four stars or higher on Google Shopping.
  • At least 10 of these reviews must be in the customer's Google interface language.
  • Google Shopping seller ratings consist of an aggregate ratings score with snippets of customer reviews from third-party sites and Google Checkout.
  • You don't need to have a Google Merchant Center account for your ads to be eligible for seller ratings.

Hope this helps.

 

Thanks,

BI

View solution in original post

Marked as Best Answer.
Solution
Accepted by Natasha (Visitor ✭ ✭ ✭)
September 2015

Re: Adwords for google places not working normally

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hey mikeads66,

 

Unfortunately AdWords did away with their star rating system. Ratings have since been migrated to Zagats 1-3 scale. I do not beleive you can incorporate these into your ad, however these can appear with your organic Google Places listing in the search results.

 

I'm not sure what you are promoting, but if it is a product, then your text ad can have seller reviews & ratings (these are stars) appear. Certain criteria must be met in order for these to show:

 

  • Your campaign must be opted in to Google search.
  • The customer must be searching on Google.com, Google.co.uk, Google.de, Google.fr, or Google.nl.
  • You must be an advertiser that provides customers with paid goods or services, or one that enables the buying or selling of products or services by way of a marketplace.
  • Your business must have at least 30 unique reviews and a rating of four stars or higher on Google Shopping.
  • At least 10 of these reviews must be in the customer's Google interface language.
  • Google Shopping seller ratings consist of an aggregate ratings score with snippets of customer reviews from third-party sites and Google Checkout.
  • You don't need to have a Google Merchant Center account for your ads to be eligible for seller ratings.

Hope this helps.

 

Thanks,

BI