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Adwords editor 11.2.2 for Mac not working at all

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I downloaded the latest version of Adwords editor for mac (Version: 11.2.2), but it's not working at all. After I install it, I just get an error saying the application can't be opened - screenshot: http://i.imgur.com/15fXi0B.png.

 

I contacted support about this and they didn't have any solution. Anybody else had this issue? Or do you have the link to download an earlier version.

 

I'm running OSX v 10.11.2

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bogdan C
December 2015

Re: Adwords editor 11.2.2 for Mac not working at all

Google Employee
# 2
Google Employee
It's an issue with OS X 10.11.

Reboot, and the app will run.

If reboot is unacceptable, run the following from a terminal window:

lsregister -kill -r -all l,s,u

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bogdan C
December 2015

Re: Adwords editor 11.2.2 for Mac not working at all

Google Employee
# 2
Google Employee
It's an issue with OS X 10.11.

Reboot, and the app will run.

If reboot is unacceptable, run the following from a terminal window:

lsregister -kill -r -all l,s,u

Re: Adwords editor 11.2.2 for Mac not working at all

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
The support desk staffed by kids. I described my problem - same as yours - then I had to send picture of the "sentence" then 5 minutes later, supporter comes back with instructions related to "running under windows on mac"
trying Bodgan C's suggest now.

Re: Adwords editor 11.2.2 for Mac not working at all

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I had a similar problem running AdWords Editor 11.4.2 on OS X 10.11.4.

Apeman's answer pointed me in the right direction. Basically you have to reset the OS X Launch Database.

Here's the command I used:

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

Re: Adwords editor 11.2.2 for Mac not working at all

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Voila... Thanks man. I was at wits end. This worked perfectly.