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Adwords Location Extension info not showing up in Google Places?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My employer has 59 retail locations.  They are managed in Google.com/places using the Google login from which I am posting this question.

 

Using another Google login my employer has an Adwords account.  The Adwords account is using Adwords Location Extensions.  To use these extensions the Adwords account has linked the Places account to specific campaigns. 

 

But when I look at individual location listings in the Google Places data file, none of the Adwords Location Extension fields are populated.  Check out the image I have included.  ALL of the location listings have empty fields where the Adwords Location Extension info goes.  

 

QUESTION 1?

Why aren't these fields automatically populating when Adwords Extension Location is set up in the Adwords account?

 

QUESTION 2?

Am I suppose to be taking information FROM the Adwords campaign and manually entering it in these fields for each location?GooglePlacesAdwordsLocationExtension.jpg

1 Expert replyverified_user

Re: Adwords Location Extension info not showing up in Google Places?

Community Manager
# 2
Community Manager

Hi there,

We've escalated this issue to a specialist. You should hear an update soon.

Thanks for your patience,
Mini

Re: Adwords Location Extension info not showing up in Google Places?

Google Employee
# 3
Google Employee

Hi there,

 

Before I can answer this query categorically, can you confirm whether or not you are able to add this information into your Google Places account? Or does it appear as if the information should be already there?

 

I look forward to your reply.

 

Sincerely,

Niall

Re: Adwords Location Extension info not showing up in Google Places?

Zee Community Manager
Community Manager
# 4
Zee Community Manager
Community Manager
Hi SEODept4WP,

Do you still require help from us or you've managed to sort it out? Please let us know.

Thanks.
Zee
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