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Adwords Editor won't open

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

For some weird reason my adwords editor simply bounces in the doc once then closes. I've tried uninstalling (clean my mac) and then opening with no luck.

 

I'd love a solution to this please

2 Expert replyverified_user

Adwords Editor won't open

Top Contributor
# 2
Top Contributor

Hi Savvas,

 

There is an issue with some Mac system where a critical folder is not created on install. Simply view this folder string and create the one missing on your system. "~/Library/Application Support/Google/Google-AdWords-Editor/222"

 

Kind Regards,

 

James

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Re: Adwords Editor won't open

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
sadly i did this but it still just closes quite literally after bouncing
once in the dock!

thanks

*Savvas Fellas*
Managing Director, Lindar
p:0203 598 4569 | e:savvas@lindar.com | w:www.lindar.com | a: 27-31 Alban
Row, Verulam Road, AL3 4DG

Adwords Editor won't open

Google Employee
# 4
Google Employee

Hi Savvas,

 

We would need more information to understand the problem. The application log file should be located here:

~/Library/Application\ Support/Google/Google-AdWords-Editor/252/ape.log

 

There may also be a crash report which would be useful. It will be any file with a name starting "AdWordsEditor_" in:

~/Library/Logs/DiagnosticReports/

 

Please attach the Editor log file and the latest crash report (if any) to this form:
https://support.google.com/adwords/editor/contact/awe_gen