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Adwords Editor Won't Load

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Running Windows 10 with all updates.  Tried uninstalling, restarting, then re-installing Adwords.  I can see the Adwords process in Task manager but the application does not show up.

1 Expert replyverified_user

Re: Adwords Editor Won't Load

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Resubmit the site links to the Google Adwords Editor. It works!

Re: Adwords Editor Won't Load

Google Employee
# 3
Google Employee
Confirming that the Image Name on the Processes tab is google_adwords_editor.exe and not google_adwords_editor_launcher.exe, and that there's on the Applications tab.

Assuming the running process is google_adwords_editor.exe, you should have application log at:

C:\Users\%USERNAME%\AppData\Local\Google\Google-AdWords-Editor\216\ape.log

Kill the process and delete the file.

Open a command prompt in "C:\Users\%USERNAME%\AppData\Local\Google\AdWords Editor" and enter the following:

start google_adwords_editor_launcher.exe -loglevel debug

You should get a new copy of C:\Users\%USERNAME%\AppData\Local\Google\Google-AdWords-Editor\216\ape.log with additional info that may shed some light on the issue.

You can paste here, redacting any PII, like user that appears in file paths, or send to https://support.google.com/adwords/editor/contact/awe_gen.

If you do the latter, ignore any boilerplate replies.