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Adwords Editor 11.2.2. [BUG] wont import text ads from csv

[ Edited ]
Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

 wont import text ads (search or display) from csv as of version 11.2.2.

 

it used to import from same files in previous versions.

 

we are experiencing drawback, please fix asap.

 

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1 Expert replyverified_user

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Google Employee
# 2
Google Employee
Could you show an example of the data you are trying, and failing, to import? Also, when you say "won't import" - exactly what happens when you try? Do you see errors of some kind?

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
We experience the same issue after upgrading to version 11.2.2
Import of text ads doesn't work correctly. The preview window which shows a sample of the import show the text ads correctly but after accepting the import the text ads disappear.

Our CSV looks like this
Campaign,Campaign Daily Budget,Ad Group,Type,Max CPC,Headline,Description Line1,Description Line2,Display URL,Final URL,Platform targeting,Device Preference
campaign_name,100,http://www.example.com,ad_group name,EXACT,0.1,Headline,First Line,Second Line,display.example.com,http://www.example.com,All,All

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Google Employee
# 4
Google Employee
This doesn't quite make sense. You have "http://www.example.com" in Ad Group column, "ad_group name" in Type column and so on.

Assuming it's a typo and the first "http://www.example.com" isn't actually there: remove EXACT, leave Type column blank for text ads. Editor can't decide whether the row is meant to represent a keyword or a text ad, and skips it for that reason.

Also be aware that Max CPC of 0.1 will be taken as an ad group CPC bid, not a keyword-level bid. Nothing wrong with that, just mentioning it in case that's not what you wanted.

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks for quick reply!

Yes, it's a typo. Just c&p the headline from our CSV and just gave an example line.
Not removing the "Type" column should still not cause the issue of not keeping the defined text ads, right?

I reverted back to version 11.1.x of the AW editor and now the CSV is working correctly again.

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Not sure if it makes any difference but I used the AW editor in Spanish (not English)

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Google Employee
# 7
Google Employee
The problem is not that Type column exists, but that it's not empty on the same row where, say, Headline column is also not empty. One suggests that the row is meant to represent a keyword, while the other suggests that the row is meant to represent an ad. You can't have both on the same row, so the row is considered ambiguous and is skipped entirely.

It is possible that the new version is stricter in enforcing these rules. But if Editor 11.1 accepted a row like this, it did so by accident, essentially.

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Follower ✭ ✭ ☆
# 8
Follower ✭ ✭ ☆
txt ads were not imported, some kind of "ambiguous row" or collumn error on non-ad rows. our enginoor fixed it, he will drop a line on details if he finds a minute Smiley Happy

(we had to fix csv template to get it to import txt ads after upgrade)

Re: Adwords Editor 11.2.2. [BUG] wont import text ads from csv

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Many thanks for the clarification. Will verify the CSV file and change the structure accordingly!