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Ads not showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

I have been running a campaign targeting 15 keyword sets since 16 December but after 20 December I stopped getting clicks and the status is now "not showing other" for all of the keywords. I have increased the budget so this is not the problem. My click through rate ranged from 0% to over 6% depending on the keyword but all of the ads have been stopped. The overall campaign CTR was Can anyone tell me how to fix the problem? I know the ads have the potential to work because for the whole campaign I had 32,000 impressions, 173 clicks, CTR 0.54% and and one conversion (sign up to my email letter). Can anyone suggest how I can get the ads working again?

Thanks for any help you can give

1 Expert replyverified_user

Re: Ads not showing

Top Contributor
# 2
Top Contributor

Hi Kate88, and welcome to the forum.  The first thing to do is cover all the basics:

 

1.  Are all your Campaigns at "Enabled" status?

2.  Are all the Ad Groups Enabled?

3.  Are all the Ads Enabled?

4.  Are all the Keywords Enabled?

5.  Are you/have you paid Google?  If on Automatic Payments, have they gone through?  If on PrePay, is there a balance?

6.  Is Ad Scheduling turned on and if so, are your Ads displaying at a reasonable period of time.

7.  Are you using Location Targeting?  If so, have you specified a decent radius/target cities/countries?

8.  Are there any warning messages anywhere in the Interface (in yellow/red near the top)?

9.  Have you received any emails from Google warning?

 

Go through all these and then come back to us if nothing clicks!

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Ads not showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for getting back to me so quickly Jon.

Campaigns, ad groups, keywords are enabled.

There is a red warning message under Status for each Keyword saying: Not showing (Other)

Aha...it doesn't look like my payment has gone through....let me check this out and get back to you.

Re: Ads not showing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Jon 

Thank so much. The Credit card expiry was out of date. All sorted now so thanks so much for your help.

Kate

Re: Ads not showing

Top Contributor
# 5
Top Contributor

No problem at all Kate, glad I could help.  Please do come back to us with anything else you'd like help with or advice on.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits