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Ads Eligible but not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My ads are eligible, but no matter what I do they are not running. I have been running Adword campaigns since 2005. I know what I'm doing. A request for support from google has not produced any response.

 

What gives, Google?

 

Re: Ads Eligible but not running

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Vernon

Can you please check that you have keywords in the particular group and you have enough balance in your account, in addition to that can you please go to ads tab and move your mouse to speech bubble which says eligible and take a screenshot and upload that it here, this that will provide you the reason why your ads are not running.

Regards,
Rupesh

Re: Ads Eligible but not running

[ Edited ]
Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

HI Vernon,

 

How long was it since your ads were uploaded?
During Xmas and other significant dates, the time decay from eligible to approved can be 3-5 days, esspecially for display ads.

 

Elgible doesn't neccessary mean your ads are not running! (https://support.google.com/adwords/answer/1722120?hl=en)