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Account not active

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My billing info is complete but I get a msg saying account not active because I need to complete my billing information. I see a few people have this problem. How can I solve it so my account is activated?





Re: Account not active

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi Katie and welcome,


If you have only just entered your billing info, it does take a while to update in their system to get rid of that message so don't worry too much. Give it a couple of hours and it will be gone.


Let us know if you have any other questions.