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ALL of my Adwords calls are "asking for a manager", none are customers. What's up with that?

[ Edited ]
J T
Visitor ✭ ✭ ✭
# 1
J T
Visitor ✭ ✭ ✭

Sometimes there's simply nobody on the other end of the line.

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Accepted by topic author J T
February 2017

ALL of my Adwords calls are "asking for a manager", none are customers. What's up with that?

Top Contributor
# 2
Top Contributor

Hi @J T,

 

I would contact AdWords support so that they can access your account and review. There could be something wrong with the call forwarding tracking number (if you are using one), or you could be experiencing abuse by scammers, experiencing a technical issue on your end (of some type), etc.. I would let support know about it and see what they say. 

 

If you open Google AdWords, click on the gear icon in the upper right hand corner, you will see a phone number you can call... and you will see the words Help, which will provide other methods for you to interact with support. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author J T
February 2017

ALL of my Adwords calls are "asking for a manager", none are customers. What's up with that?

Top Contributor
# 2
Top Contributor

Hi @J T,

 

I would contact AdWords support so that they can access your account and review. There could be something wrong with the call forwarding tracking number (if you are using one), or you could be experiencing abuse by scammers, experiencing a technical issue on your end (of some type), etc.. I would let support know about it and see what they say. 

 

If you open Google AdWords, click on the gear icon in the upper right hand corner, you will see a phone number you can call... and you will see the words Help, which will provide other methods for you to interact with support. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile