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800 number showing on my ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There is an 800 number showing in my ad. I didn't put it there, and when I call it it just rings.  Any ideas how to remove this?

1 Expert replyverified_user

Re: 800 number showing on my ad

Google Employee
# 2
Google Employee

Hi Moussa, 


Thanks for posting! By the sound of things you have Call Extensions enabled with this campaign and the 800 number is the Google Forwarding Number showing up next to your ads. 


If you do not want this to show, you can remove it by following these steps: 


1. Go to your Ad extensions tab and change the view to "Call Extensions.

2. With your mouse, hover over the table row that contains the call extension. A pencil icon should appear.

3. Click the pencil icon and then edit that call extension

4. Click "Save."


Hope this helps!