AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.9K members online now
2.9K members online now
Dive into advanced features like Remarketing, Flexible Bid Strategies, AdWords Editor, and AdWords Scripts
Guide Me

11 second video views does not seem to result in?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

TrueView video ad for 11 seconds, but the display did not appear in the monitoring page. why?

1 Expert replyverified_user

Re: 11 second video views does not seem to result in?

Google Employee
# 2
Google Employee

Hi Mertkan,


Thanks so much for your great question. Viewers see 5 seconds of your promoted video and then can keep watching or skip it. You pay if they watch for at least 30 seconds or to the end of the video (whichever is less). So most likely they watched the video for 11 seconds and then pressed skip. If your video was longer than 30 seconds you were not charged so it was not counted as a TrueView.


Hope that helps.