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Certain AdWords accounts not allowed to create video campaigns.

[ Edited ]
Google Employee
# 1
Google Employee

This Account is not allowed to create campaigns in AdWords for Video. Please use another account.

 

Hello Community,

 

You may see this issue in two scenarios. This article discusses both the scenarios and possible resolution.

 

 

  • You are trying to create  video campaign from your ‘YouTube account’

 

There are two ways to start the creation of a video campaign. The first is directly from your AdWords Account, as you would any normal campaign, and the second is when you start from YouTube. If you are creating a video campaign from YouTube account and if the login email address of the YouTube account is same as your AdWords MCC(My Client Centre) account, and not a single client alone account, then you may see this error. What happens, is you will be navigated to AdWords from YouTube, and if you are logged in with your MCC email address the system does not know which account you want to create the campaign in.

 

What can you do to fix this ?

 

Please login to your AdWords MCC account, navigate to the client account in which you would like to create video ads and create the campaign from here by clicking on +CAMPAIGN >> Video


Screen Shot 2015-09-24 at 13.58.26.jpg

 

 

 

  •  You are trying to create video campaign in a ‘Grants account’

 

Google Ad Grants provides free Google AdWords advertising up to $10,000 USD per month to eligible nonprofit organizations. The program is designed to help organizations extend their public service messages to a global audience in an effort to make a greater impact on the world. Grant accounts are allowed to run only keyword targeted text campaigns and no other ad formats can be used. If you are trying to create video campaign in Grants account, you may see this error.

 

What can you do to fix this ?

 

If you are a grant recipient and running an AdWords account with that grant, it doesn’t mean that you can’t have another paid AdWords account. Please sign up for another AdWords account with a fresh email address and you should be able to create all types of campaigns, including video campaigns.

 

If both scenarios are not applicable in your case, then please contact ‘AdWords support’.

 

 

Hope this is useful. Do feel free to leave a reply in the comments section below if you would require any clarifications.

- Rohit Puranik

2 Expert replyverified_user

Re: Certain AdWords accounts not allowed to create video campaigns.

Community Manager
# 2
Community Manager
Thanks for sharing!

Re: Certain AdWords accounts not allowed to create video campaigns.

Badged Google Partner
# 3
Badged Google Partner
Great article.