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number of conversions showing but not getting proper mails

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Number of conversions in google adwords is showing but proper mails are not coming. For example the number of conversions is showing 7 but i am getting only 5 mails. Why is it happening.

1 Expert replyverified_user

Re: number of conversions showing but not getting proper mails

Top Contributor
# 2
Top Contributor
Hi Hari.
There are many reasons for this. However, the most likely reasons are either that the visitor is reloading your conversion page and you are looking at the conversions column, not the converted clicks column.

Another reason may be that your mail form is not working correctly.

There are a few other reasons why this may be happening like the lookback window is set too broadly. Here is a full comprehensive list of why this may be happening. https://support.google.com/ds/answer/2791195?hl=en

Re: number of conversions showing but not getting proper mails

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Dave,
Thank for writing to me, but i received 7 mails, 6 converted clicks and 11
conversions. Among these, where the remaining 5 conversions have come from.

Best,
Hari Prasad

Re: number of conversions showing but not getting proper mails

Top Contributor
# 4
Top Contributor
Hi Hari,
Please see the list of possible causes in the link I posted above.