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no phone impression statistics, but they show in call extensions tab.

[ Edited ]
eCI
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# 1
eCI
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In my overall campaign view, (all online campaigns) I have columns showing for phone calls, phone  impressions, phone call conversions, but the stats for all of these are 0.

However, if I look under call extensions on the ad extensions tabs, for the same dates, I do see stats.

 

Why do I see them under ad extensions, but not on my overall campaign view?

Re: no phone impression statistics, but they show in call extensions

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# 2
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Hello ecl

Do you see anything when you segment "Click type" under tab campaign?
** I´am learning Adwords and find it very interesting.
** Ik ben Adwords aan het leren en vind het erg boeiend.

Re: no phone impression statistics, but they show in call extensions

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# 3
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Because in the extensions window you see how many times the Headline AND the phone were displayed together, but the clicks must have been attributed to the headline. I also have experienced very rare clicks on the actual extensions like sitelinks or location .

Re: no phone impression statistics, but they show in call extensions

eCI
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# 4
eCI
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When I segment by click type as per your suggestion, I see the same numbers as in the overall campaign stats (in regards to phone impressions)

Re: no phone impression statistics, but they show in call extensions

eCI
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# 5
eCI
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Hi Adrian B.
It sounds like you are on to something. Can you clarify this?
Ad Extensions window shows headline and phone # were displayed together, as opposed to main campaign view which shows me....what? Phone #'s are not allowed in the ads anymore, so they can only show via an extension?

Re: no phone impression statistics, but they show in call extensions

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# 6
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This is a previous similar topic where I got an explanation from a Top Contributor  :

 

https://www.en.adwords-community.com/t5/Measure-results/Sitelink-extension-segment-quot-click-type-q...