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campaign in display network

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 hello 

 

my ads has reported more than 5 days ago" clicks and impressions from visitors " and my account has money to pay for adwords to serve ads daily.why am i not seeing report until my account run out of money to serve ads?

Re: campaign in display network

Community Manager
# 2
Community Manager
Hi there,

Not sure I understand your question. Did you run out of account funds, your ads stopped running, and you're unsure why you weren't aware of this?

Re: campaign in display network

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello google?

i e-mail mr robert bank details during march as he required me to do so.he promised me that a soon as my account receive clicks and impression, payment will be made by adwords to my bank account

Robert L.<edited>
Aug 7

to me
Hi Justice,

This account is more than 14 days old and Google policy states you are an existing client so you have to contact 0800 000 777 existing customer services for this help.

Sorry but i have to follow these procedures.
--
Kind Regards

Robert L.
__________ ___________ ___________ __________
[edited]

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Ndivhuwo Justice <edited>
Sep 22 (7 days ago)

to Robert
Hello google?

I phone google customer service and explain that my account is more than 14 days old and i am a google client

I even told them that we had conversation during march this year and you requisted me to send you web site bussines account letter from the bank were i opened the account.so that i can receive payment from clicks accrued up to so far

They refered me back to you, say if i want to get paid by google adwords you are the one who can help me hence you help me to set up the account at first stage and e-mail you bank bussines account details.

Please help?

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Robert L.
Sep 22 (7 days ago)

to me
Hi Justice

you are an existing client of Google you have to deal with the Existing customer Service team. I don't have access to your campaign / account
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HE NEVER TOLD ME THAT I WILL BE PAID BY ADSENSE.

 

NOTE: This post has been edited by a Community Manager in order to remove personal information.

This is done, per our Community Posting Guidelines, in order to protect privacy and/or account security.

Re: campaign in display network

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hello cocoP?

It has been more than a week I posted.is there any follow up on my question, please let me know if there is any progress in my case, I will be waiting for reply

Re: campaign in display network

Community Manager
# 5
Community Manager
Hi Ndivhuwo,

Coco is on another assignment for a few months but I'm happy to look into this for you while she's away. I will provide an update here as soon as possible.

Thanks for your patience,
Mini

Re: campaign in display network

[ Edited ]
Community Manager
# 6
Community Manager

Hi Ndivhuwo,

 

After I took up this case, I requested a support specialist who has access to your account to look into your issue. They confirmed they sent you an email with an account-specific analysis of the issue and suggestions.

 

I hope the email helped you.  Feel free to update this thread.

 

Thanks, 

Mini

Re: campaign in display network

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hello?

my ads were placed at streema.com from my adwords account ( adwords placement or automatic placement )

I consulted streema regarding getting paid.they said they work with adsense and I have to contact adsense directly but google adsense says streema has nothing to do adsense.i also call adwords customer service, I was told that adwords paid streema to place my content on network.

if streema .com has nothing to do with adsense and adwords place my content with treema then adwords must compel streema to pay me as the owner of the content and as a publisher.

please help?