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When we try to get accurate data for the many per click conversions the report is showing as zeros

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hello,

have an issue here, can anybody help me?

All the column fields are reported at the campaign level but when we try to get accurate data for the many per click conversions the report is showing as zeros. Example cost/conv (many per click) showing as $22.40 at the campaign level but zeros for both sales and sign ups.
Same for all other data as well.

Here is a link to screenshoot, so you can see what happened:

http://img252.imageshack.us/img252/2535/88672649.jpg

 

Thank you in advance.

Imre

2 Expert replyverified_user

I think you can get that information in the dimensions ta...

[ Edited ]
Badged Google Partner
# 2
Badged Google Partner

OK, sorry, the conversion rates and cost/conv. data still shows as zero in the dimensions tab, conversions view.

 

 

Tom

Nothing in Dimensions Tab. Still have the same issue

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

HI,

I have looked in the Dimensions Tab - there is no 'Segment" tab so I can't set the conversations on the way to see sales and sign-ups separately. So this does not work.

 

I have the same issue not only on Campaign level, but on Ad groups level too. See screenshots:

Campaign level: http://imageshack.us/f/14/campaignsblockedout.jpg/

Ad Group level: http://imageshack.us/f/256/adgroupsblockedout.jpg/

 

On keywords level I only see the total amount, can't see separately sales and Opt-ins:

http://imageshack.us/f/837/keywordsblockedout.jpg/

 

Any help would be appreciated, thanks.

 

Imre

Szevasz Imre,   Well, that seems to be buggy. Actually, w...

Top Contributor
# 4
Top Contributor

Szevasz Imre,

 

Well, that seems to be buggy. Actually, we used to have similar issues a few months ago with the consistency of split data when using various types of segmentation and/or dimensions. (Can't recall which one it was.) I'll try to escalate this thread so that those in charge know about it.

 

Best,

Lakatos

Thank you.

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

Thank you! Köszönöm!

Re: When we try to get accurate data for the many per click conversions the report is showing as zer

Google Employee
# 6
Google Employee

Hello Imre,

 

I'm working on your issue now. We are not sure whether it is a technical issue or not, but it is certainly not expected behavior. In order to identify the account, we would need some piece of security information (an email address or customer identification number). I might suggest calling in to 1 866 2 GOOGLE, so we can keep your information secure and look into the issue with you.

 

Regards,

Geoffrey

The Google AdWords Team