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Unable To View Search Terms

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello guys,

I have been unable to view the search terms for my ads since this morning. I keep getting the following error message:
"There was an error with your operation. If you were trying to make a change, it may not have saved.

Please refresh this page to try again.

If the error continues, log out of your AdWords account, then log in again and return to this page."

 

I have tried refreshing the page and re logging in as suggested but those haven't helped. Also, I double checked that my internet connection was working well.

 

Does anyone have any suggestions about how I can fix this? and is anyone else having similar problems?

1 Expert replyverified_user

Unable To View Search Terms

Rising Star
# 2
Rising Star

Hi Osa, how are things?

 

Have you tried some other standard procedures like testing on another browser or even incognito mode? If yes, then I recommend you to call support and check if everything is all right with your account: https://support.google.com/adwords/answer/8206?hl=en

 

Hope this helps

_


Leandro Martinez | Basta1Click

Unable To View Search Terms

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

inaddition to what @leandrofm try clearing the cache from your browser and try again.

 

regards, 

 

Zaby

Unable To View Search Terms

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have had the same issue for the past 5 days. Clearing cookies, cache, signing out, etc, etc, etc des not work.