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Remarketing Audience "Product viewers" Not Increasing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, need help in fixing this problem.

I have remarketing setup, the audience in "general visitors" and "all visitors" are increasing in numbers but product-viewers are not going up.

 

I want to remarket each product that people see, but the audience list is not increasing.

 

I also see this error in my audience panel: "We haven't detected custom parameters for Retail (Google Analytics)"

 

I have the correct tags on each product tags. I chat with 2 different Google Reps, they are tell me to follow the instructions on here: https://support.google.com/adwords/answer/3103357?hl=en

But its already followed. And in the tag manager in chrome, the remarketing tags in "product pages" gives me green light.

 

Is someone able to look into this for me if I give you the URL? Thanks you.

1 Expert replyverified_user

Re: Remarketing Audience "Product viewers" Not Increasing

Google Employee
# 2
Google Employee
Sure give us the URL.

Re: Remarketing Audience "Product viewers" Not Increasing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi the URL is https://csaactive.com.au
You will also see that the tag manager says the analytics code is outside <head> but its already inside.