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Read Onl;y user required to log in - Reports change

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

It looks like few days ago something changed in the permissions for email only access users. 

until now - when they received a report by email, it was sent with a link going directly to downloading the report.

 

for last couple of days they are directed to sign in to adwords. (even though in your articles it stated that they don't have the permissions to log in)

 

something has changed?  

 

Thanks,

 

 

Timi

Re: Read Onl;y user required to log in - Reports change

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hello Timi,

 

Welcome to the AdWords Community.

 

Please check if the E-mail Only Access was changed to Read Only Access or any other access levels.

 

The permissions for the account access levels are given below.

Access Levels.png

- Prashanth Reniguntala

 

Re: Read Onl;y user required to log in - Reports change

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Prashanth, thank you for the response.
actually i checked it and it wasn't changed.

is there anything else that may have changed in the reporting?

Re: Read Onl;y user required to log in - Reports change

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆

Hi,

 

The permissions for account access levels are given as shown in above chart. Nothing has changed. Try to remove user from the account and add it again. This might resolve your problem. If you still face the same problem contact Adwords Support.

 

Let us know whether the problem is solved or not.