AdWords
2.4K members online now
2.4K members online now
Use AdWords conversion tracking and reporting to measure your results. Have a question about Google Analytics? Post it here, on the Google Analytics Community!
Guide Me
star_border
Reply

Phone call conversion - refuses to work on 44 (0)1234 567890

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

We're currently implementing the phone call conversion tracking:
https://support.google.com/adwords/answer/6095883?hl=en-GB

However we've noticed that this is refusing to work on numbers formatted like the one above.

We tested the implementation on a different website where the number displayed as: 01234 567890 and this worked perfectly. The number updated and upon calling a conversion was recorded.

Is there a way to make this work on: +44 (0)1234 567890 ?

Thank you.


- Melissa

Marked as Best Answer.
Solution
Accepted by topic author Melissa L
November 2016

Re: Phone call conversion - refuses to work on 44 (0)1234 567890

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi Melissa, 

 

I believe the issue here is the "( )" you have in the number text. 

 

You will need to use either +44 1234 567890 or 01234 567890.

 

Try reformatting it and see if it works.

 

Kind Regards, 

Abbie Roberts

PPC Specialist & Marketing Consultant

Website | Facebook | Twitter | LinkedIn |Google+| Email |

Phone call conversion - refuses to work on 44 (0)1234 567890

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you! We'll give this a go Smiley Happy